Welcome to the Strengthening Hospital Responses to Family Violence project

Family violence is a serious health issue that predominantly affects women and children and profoundly impacts upon psychological and physical well-being. Family violence in all its forms is always unacceptable.

While hospitals are not family violence specialists services, we know that for many people a health care professional is often the first person they will talk to about family violence. Research also indicates that victims/survivors of family violence use emergency departments up to a third more than those who have not been a victim and consequently hospitals are in a unique position to provide a pathway to support and assistance.

In 2014 and 2015 the Victorian Government funded the Royal Women's Hospital (the Women's) and Bendigo Health to develop and implement a framework for embedding the practice of identifying and responding to family violence experienced by patients. In response, the Strengthening Hospital Responses to Family Violence (SHRFV) model was developed and is now being implemented by hospitals across Victoria. Based on international best practice, the model has two overarching principles and six key implementation elements for a staged approach that is applicable to any Victorian health setting.



ABOUT THE SHRFV RESOURCES:

Based on our experiences of developing and implementing the SHRFV service model, the Women’s and Bendigo Health have produced a range of resources and tools to support Victorian public hospitals to implement a systems-wide approach to addressing family violence.

The SHRFV Project Overview

The project overview provides a summary of the SHRFV model for hospital executives, senior management or any interested member of the community wanting to learn more about the SHRFV project.

The SHRFV Project Management Guide

This guide comprehensively outlines the service model and includes project actions to support each of the six elements of the model. It is not prescriptive and can be adapted to suit any particular environment. If you have been employed as a Family Violence Project Coordinator and/or tasked with improving your hospital's family violence response, you should begin by reading this guide.

The SHRFV Project Tools

These Tools contain a number of templates and sample documents that can be used by Project Coordinators for recruitment, project planning, implementation, and evaluation. These tools will be regularly reviewed, refined and updated throughout the course of the project and as additional tools are made available by the participating hospitals.

The SHRFV Training Materials

The training materials include a Training Manual for Trainers tasked with building the capacity and capability of hospital staff. The materials include training modules and training presentations that have been developed for delivery during limited time periods such as hospital staff handover periods. Please note that training of staff should not commence until the foundation elements of the model have been implemented.

The SHRFV Project Communication Materials

These materials have been developed following extensive consultation with leading family violence experts as well as with women who have experienced family violence. They include posters to promote the hospital as a safe place for women to discuss family violence, posters for staff to prompt them to ask about family violence, and other resources such as palm cards and buttons. Hospitals can add their corporate logos to the materials. These materials should only be displayed once the SHRFV model has been properly implemented in the department where they are being used.

If you have any questions about the service model or toolkit, you can contact the SHRFV Project team, Michelle, Tania, Ange or Sharan directly. Or if you have a question that might be of relevance to the broader audience please use the Q and A button below.

This website has been created and is managed by the Women’s to share the resources developed as part of the SHRFV project with other health services. We hope that it becomes a place of knowledge sharing, discussion and collaboration for health services as we all work to strengthen and improve our responses to family violence. We appreciate any feedback you have. We also encourage you to register so we can keep you informed about any project updates.

Family violence is a serious health issue that predominantly affects women and children and profoundly impacts upon psychological and physical well-being. Family violence in all its forms is always unacceptable.

While hospitals are not family violence specialists services, we know that for many people a health care professional is often the first person they will talk to about family violence. Research also indicates that victims/survivors of family violence use emergency departments up to a third more than those who have not been a victim and consequently hospitals are in a unique position to provide a pathway to support and assistance.

In 2014 and 2015 the Victorian Government funded the Royal Women's Hospital (the Women's) and Bendigo Health to develop and implement a framework for embedding the practice of identifying and responding to family violence experienced by patients. In response, the Strengthening Hospital Responses to Family Violence (SHRFV) model was developed and is now being implemented by hospitals across Victoria. Based on international best practice, the model has two overarching principles and six key implementation elements for a staged approach that is applicable to any Victorian health setting.



ABOUT THE SHRFV RESOURCES:

Based on our experiences of developing and implementing the SHRFV service model, the Women’s and Bendigo Health have produced a range of resources and tools to support Victorian public hospitals to implement a systems-wide approach to addressing family violence.

The SHRFV Project Overview

The project overview provides a summary of the SHRFV model for hospital executives, senior management or any interested member of the community wanting to learn more about the SHRFV project.

The SHRFV Project Management Guide

This guide comprehensively outlines the service model and includes project actions to support each of the six elements of the model. It is not prescriptive and can be adapted to suit any particular environment. If you have been employed as a Family Violence Project Coordinator and/or tasked with improving your hospital's family violence response, you should begin by reading this guide.

The SHRFV Project Tools

These Tools contain a number of templates and sample documents that can be used by Project Coordinators for recruitment, project planning, implementation, and evaluation. These tools will be regularly reviewed, refined and updated throughout the course of the project and as additional tools are made available by the participating hospitals.

The SHRFV Training Materials

The training materials include a Training Manual for Trainers tasked with building the capacity and capability of hospital staff. The materials include training modules and training presentations that have been developed for delivery during limited time periods such as hospital staff handover periods. Please note that training of staff should not commence until the foundation elements of the model have been implemented.

The SHRFV Project Communication Materials

These materials have been developed following extensive consultation with leading family violence experts as well as with women who have experienced family violence. They include posters to promote the hospital as a safe place for women to discuss family violence, posters for staff to prompt them to ask about family violence, and other resources such as palm cards and buttons. Hospitals can add their corporate logos to the materials. These materials should only be displayed once the SHRFV model has been properly implemented in the department where they are being used.

If you have any questions about the service model or toolkit, you can contact the SHRFV Project team, Michelle, Tania, Ange or Sharan directly. Or if you have a question that might be of relevance to the broader audience please use the Q and A button below.

This website has been created and is managed by the Women’s to share the resources developed as part of the SHRFV project with other health services. We hope that it becomes a place of knowledge sharing, discussion and collaboration for health services as we all work to strengthen and improve our responses to family violence. We appreciate any feedback you have. We also encourage you to register so we can keep you informed about any project updates.