Welcome to the Strengthening Hospital Responses to Family Violence project

Family violence is a serious health issue that predominantly affects women and children and profoundly impacts upon psychological and physical well-being. Family violence in all its forms is always unacceptable.

While hospitals are not family violence specialists services, we know that for many people a health care professional is often the first person they will talk to about family violence. Research also indicates that victims/survivors of family violence use emergency departments up to a third more than those who have not been a victim and consequently hospitals are in a unique position to provide a pathway to support and assistance.

In 2014 and 2015 the Victorian Government funded the Royal Women's Hospital (the Women's) and Bendigo Health to develop and implement a framework for embedding the practice of identifying and responding to family violence experienced by patients. In response, the Strengthening Hospital Responses to Family Violence (SHRFV) model was developed and is now being implemented by hospitals across Victoria. Based on international best practice, the model has two overarching principles and six key implementation elements for a staged approach that is applicable to any Victorian health setting.



ABOUT THE SHRFV RESOURCES:

Based on our experiences of developing and implementing the SHRFV service model, the Women’s and Bendigo Health have produced a range of resources and tools to support Victorian public hospitals to implement a systems-wide approach to addressing family violence.

The SHRFV Project Overview

The project overview provides a summary of the SHRFV model for hospital executives, senior management or any interested member of the community wanting to learn more about the SHRFV project.

The SHRFV Project Management Guide

This guide comprehensively outlines the service model and includes project actions to support each of the six elements of the model. It is not prescriptive and can be adapted to suit any particular environment. If you have been employed as a Family Violence Project Coordinator and/or tasked with improving your hospital's family violence response, you should begin by reading this guide.

The SHRFV Project Tools

These Tools contain a number of templates and sample documents that can be used by Project Coordinators for recruitment, project planning, implementation, and evaluation. These tools will be regularly reviewed, refined and updated throughout the course of the project and as additional tools are made available by the participating hospitals.

The SHRFV Training Materials

The training materials include a Training Manual for Trainers tasked with building the capacity and capability of hospital staff. The materials include training modules and training presentations that have been developed for delivery during limited time periods such as hospital staff handover periods. Please note that training of staff should not commence until the foundation elements of the model have been implemented.

The SHRFV Project Communication Materials

These materials have been developed following extensive consultation with leading family violence experts as well as with women who have experienced family violence. They include posters to promote the hospital as a safe place for women to discuss family violence, posters for staff to prompt them to ask about family violence, and other resources such as palm cards and buttons. Hospitals can add their corporate logos to the materials. These materials should only be displayed once the SHRFV model has been properly implemented in the department where they are being used.

If you have any questions about the service model or toolkit, you can contact the SHRFV Project team, Michelle, Tania, Ange or Sharan directly. Or if you have a question that might be of relevance to the broader audience please use the Q and A button below.

This website has been created and is managed by the Women’s to share the resources developed as part of the SHRFV project with other health services. We hope that it becomes a place of knowledge sharing, discussion and collaboration for health services as we all work to strengthen and improve our responses to family violence. We appreciate any feedback you have. We also encourage you to register so we can keep you informed about any project updates.

Family violence is a serious health issue that predominantly affects women and children and profoundly impacts upon psychological and physical well-being. Family violence in all its forms is always unacceptable.

While hospitals are not family violence specialists services, we know that for many people a health care professional is often the first person they will talk to about family violence. Research also indicates that victims/survivors of family violence use emergency departments up to a third more than those who have not been a victim and consequently hospitals are in a unique position to provide a pathway to support and assistance.

In 2014 and 2015 the Victorian Government funded the Royal Women's Hospital (the Women's) and Bendigo Health to develop and implement a framework for embedding the practice of identifying and responding to family violence experienced by patients. In response, the Strengthening Hospital Responses to Family Violence (SHRFV) model was developed and is now being implemented by hospitals across Victoria. Based on international best practice, the model has two overarching principles and six key implementation elements for a staged approach that is applicable to any Victorian health setting.



ABOUT THE SHRFV RESOURCES:

Based on our experiences of developing and implementing the SHRFV service model, the Women’s and Bendigo Health have produced a range of resources and tools to support Victorian public hospitals to implement a systems-wide approach to addressing family violence.

The SHRFV Project Overview

The project overview provides a summary of the SHRFV model for hospital executives, senior management or any interested member of the community wanting to learn more about the SHRFV project.

The SHRFV Project Management Guide

This guide comprehensively outlines the service model and includes project actions to support each of the six elements of the model. It is not prescriptive and can be adapted to suit any particular environment. If you have been employed as a Family Violence Project Coordinator and/or tasked with improving your hospital's family violence response, you should begin by reading this guide.

The SHRFV Project Tools

These Tools contain a number of templates and sample documents that can be used by Project Coordinators for recruitment, project planning, implementation, and evaluation. These tools will be regularly reviewed, refined and updated throughout the course of the project and as additional tools are made available by the participating hospitals.

The SHRFV Training Materials

The training materials include a Training Manual for Trainers tasked with building the capacity and capability of hospital staff. The materials include training modules and training presentations that have been developed for delivery during limited time periods such as hospital staff handover periods. Please note that training of staff should not commence until the foundation elements of the model have been implemented.

The SHRFV Project Communication Materials

These materials have been developed following extensive consultation with leading family violence experts as well as with women who have experienced family violence. They include posters to promote the hospital as a safe place for women to discuss family violence, posters for staff to prompt them to ask about family violence, and other resources such as palm cards and buttons. Hospitals can add their corporate logos to the materials. These materials should only be displayed once the SHRFV model has been properly implemented in the department where they are being used.

If you have any questions about the service model or toolkit, you can contact the SHRFV Project team, Michelle, Tania, Ange or Sharan directly. Or if you have a question that might be of relevance to the broader audience please use the Q and A button below.

This website has been created and is managed by the Women’s to share the resources developed as part of the SHRFV project with other health services. We hope that it becomes a place of knowledge sharing, discussion and collaboration for health services as we all work to strengthen and improve our responses to family violence. We appreciate any feedback you have. We also encourage you to register so we can keep you informed about any project updates.

Do you have a question you would like to ask about the SHRFV project?  

Ask it here, we encourage you to share any questions you may have here, as it maybe something that another team are wondering at a different health service. 

All general questions will be answered publicly via the SHRFV team.

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  • Hi All. I wondered whether the Project Workers across health services have any positive or negative examples they could share of the impact of having FV included as an alert in their patient database/s? Or the impact of NOT having it as an alert? (impact on patients and/or staff) Many thanks. Kellie - Alfred Health

    Kellie Muir asked about 1 month ago

    If anyone has a story they can share Kellie has asked that you email her directly at K.Muir@alfred.org.au . Kellie will also de-identify any info provided. Regards, Tania

  • This is the best resource kit ever! Thanks so much for all the work you have all undertaken to develop and share this. NT Health are well on their way to strengthen our response to domestic and family violence.

    Chris Power asked 3 months ago

    Thanks for the lovely feedback NT Health

  • I am curious about your choice of the blue bird for your training materials.

    Isabel Munoz asked 5 months ago

    In developing our posters we asked three different graphic designers to develop four different creative concepts. We were looking for concepts that portrayed a positive and aspirational image. We then distributed the concepts by electronic survey across the sector. We had 169 responses from a range of providers including health services, community services, and family violence specialist services. We also heard from a number of people who had experienced family violence themselves, or they were the families and friends of someone that had experienced violence. We were guided by this feedback and in response chose the concept featuring the blue birds. We hope you like them as much as we do!

  • Do you have surveys that can be given to staff around their knowledge on family violence?

    nicole.romero asked 6 months ago

    Conducting a staff survey prior to rolling out the SHRFV training and then following the implementation of the SHRFV model is a great way to gather data to assess the effectiveness of the project. In response to your query I have now uploaded a new tool - see Tool 6D - which is a sample survey that we have used at the Women's. Thanks for your question! Tania

  • What if I have a question that I don't want to ask publicly?

    Angela Crombie asked 8 months ago

    Great question! When you ask a question only we (Michelle and Tania) will see it as the site administrators - and we can then choose to respond privately or publicly. I'm responding to this question publicly so that everyone can see the communication.

    Our intention with this platform is to provide an open forum for sharing information. If you have a private question you may wish to email Michelle or I directly.

    Cheers, Tania